A Semantic Wiki-based Platform for IT Service Management

A Semantic Wiki-based Platform for IT Service Management

4.11 - 1251 ratings - Source



... information had to be maintained at two locations, which led to excessive and error-prone additional manual work. ... Information relevant for the internal accounting between the IT department and the different departments was stored in aanbsp;...


Title:A Semantic Wiki-based Platform for IT Service Management
Author: Kleiner, Frank
Publisher:KIT Scientific Publishing - 2015-02-25
ISBN-13:

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