AMA Handbook of Business Letters

AMA Handbook of Business Letters

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Though the fundamentals of letter writing have remained the same, the way we communicate in business is constantly evolving. Whether ita€™s a formal printed letter or an email, the ability to write effective correspondence is essential for successa€”no matter what the industry. Containing more than 25 percent new material, The AMA Handbook of Business Letters provides readers with over 370 customizable model letters, divided into categories reflecting various aspects of business, including: a€c Sales, marketing, and public relations a€c Customer service a€c Human resources a€c Credit and collection a€c Letters to vendors and suppliers a€c Confirmations, requests, and replies a€c Permissions a€c And many more In addition, the book provides readers with a refresher course in the letter-writing basics, and helpful appendices listing common mistakes in grammar, word usage, and punctuation. Comprehensivea€”and now extensively updateda€”this invaluable resource provides professionals with an adaptable template for every conceivable business correspondence need.Sample Letter 7.33 announces to a retail customer that the wholesaler will be raising its prices on goods. The letter includes a list of products and the percentage price increase to which they will be subjected. While the primary ... The letter serves not only as a customer service letter, but also as a sales letter. Sample Letteranbsp;...

Title:AMA Handbook of Business Letters
Author: Jeffrey L. Seglin, Edward Coleman
Publisher:AMACOM Div American Mgmt Assn - 2012-07-11

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