Customer Experience For Dummies

Customer Experience For Dummies

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aœ“Are your customer-facing new hires creative problem-solvers? Do they have unusual and unpredictable solutions to common customer issues? aœ“ If you owned a small customer service firm that had only one customer service rep, would youanbsp;...

Title:Customer Experience For Dummies
Author: Roy Barnes, Bob Kelleher
Publisher:John Wiley & Sons - 2014-10-29

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