Developing technical training

Developing technical training

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Finally, leta#39;s take a look at several examples from actual business training manuals. Figure 4-11 is from a Customer Service training manual developed for a major utility. The lesson is on how to establish customer credit. This page teaches theanbsp;...

Title:Developing technical training
Author: Ruth Colvin Clark
Publisher:Addison Wesley Publishing Company - 1989-06-01

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