Guidelines for Developing Instructions

Guidelines for Developing Instructions

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Confusing, inadequate instructions for setting up and using consumer products are not only unhelpful, but potentially dangerous. They may contain wrong information, poor warnings, and no pictures or illustrations. Standards are either non-existent or little known, even though the U.S. government has developed and tested standards for the past thirty years. This book presents a set of guidelines written by The Human Factors and Ergonomics Society that have been tested by human factor specialists. This expert advice is applicable to writing assembly procedures, operational procedures, and user, shop, and repair manuals.Pull outlet (4) from box (5). To help you remember where each wire connects, label and note position of each of three wires (6) before removing each. 4. Loosen screw (7) for each wire. Remove wire (6) from screws. Remove outlet (4). FIGUREanbsp;...

Title:Guidelines for Developing Instructions
Author: Kay Inaba, Stuart O. Parsons, Robert J. Smillie
Publisher:CRC Press - 2004-03-15

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