Hoosier Hospitality

Hoosier Hospitality

4.11 - 1251 ratings - Source

An astonishing mana€™s dream of passion, determination, and innovation. The Marriott Inn at Clarksville became a popular destination point for many travelers -- interestingly, not so much for its location, but for its great management, employees, genuine kindness, and solid ethics set by the leader John Carson. This book offers many great insights on how to make a lasting impact on the customer. No matter your industry, you can take some great strategies away from his experiences. Through the booming times, as well as the struggles, John Carson was relentless in providing the best possible experience for his customers and serving as a sound example for his employees. Hoosier Hospitality will leave you inspired to be a better employee, business owner, or member of society.Of all the words in our English language that have been sadly abused more than likely the words a#39;customer servicea#39; may top ... However, seldom have we seen the words used with the true meaning of which they are intended and real serviceanbsp;...

Title:Hoosier Hospitality
Author: John Carson
Publisher:Lulu Press, Inc - 2014-11-14

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