Learning from Saturn

Learning from Saturn

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qSaul A. Rubinstein and Thomas A. Kochan have followed the Saturn story since its beginning in 1983. Through surveys as well as hundreds of interviews with company managers, union representatives, and employees and with leaders of GM and the UAW, they trace the history of, and the lessons to be learned from, this qDifferent Kind of Company.qqThe Partnership in Action Work Teams and Modules The team-based work units at Saturn are the basic building ... upper management would be contacted for a decision regarding whether to repair the defect on site or leave it to the dealers.

Title:Learning from Saturn
Author: Saul A. Rubinstein, Thomas A. Kochan
Publisher:Cornell University Press - 2001

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