Question Behind the Question

Question Behind the Question

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Offers advice on developing solutions that avoid blame to address such issues as how to improve a situation, recognize individual contributions, and emphasize personal solutions in order to improve service, teamwork, and adaptability.Offers advice on developing solutions that avoid blame to address such issues as how to improve a situation, recognize individual contributions, and emphasize personal solutions in order to improve service, teamwork, and adaptability.


Title:Question Behind the Question
Author: John G. Miller
Publisher:Penguin - 2004
ISBN-13:

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