Selling Tourism Services at a Distance

Selling Tourism Services at a Distance

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New rules on distance contracts provided for the Consumer Rights Directive of 25 October 2011 do not apply to package holidays or contracts falling within the scope of the Timeshare Directive. Moreover, contracts for passenger transport services and contracts for the provision of accommodation, car rental, catering or leisure services if the contract provides for a specific date or period of performance are not covered by some of these rules. Yet measures aimed at protecting the consumer when a contract is concluded via the phone, the Internet, by mail or other means of distance communication play a role in tourism. This book helps readers to navigate through uncertainties in travel contracts regarding information requirements, the right of withdrawal or providing alternative services. Findings reveal that consumer acquis is inadequately adapted to the features of the tourism industry when an optional instrument based on the Draft Common Frame of Reference might be used in the future.An Analysis of the EU Consumer Acquis Josep Maria Bech Serrat ... Case C-400/ 00 [2003] ECR, I-4051, 7 EasyCar (UK) Ltd v Office of Fair Trading, 10 March 2005. ... 147 Hook v First Choice Holidays aamp; Flights Ltd. [1998] CLY 1426, 147 Thomson Holidays Ltd. v Norwegian Cruise Line ... Springer-Verlag Berlin Heidelberg 2012 183 SJM Asturias, Oviedo, 3 November 2007, JUR 2008\61044 , 145 SJM.

Title:Selling Tourism Services at a Distance
Author: Josep Maria Bech Serrat
Publisher:Springer Science & Business Media - 2012-05-26

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