The Business of Luxury

The Business of Luxury

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Luxury has been fascinating humanity for millennia and it seems that it will continue to do so in the future. As we can see in developed countries with populations living in relative affluence, luxury takes different forms, becoming less materialistic when people already own a house, two cars and a boat, but now crave wellness treatments and more recreational time. However, luxury will always have a material aspect as embodied by beautiful products made from exclusive materials by skilled artisans with an eye for detail. One way or another, luxury is big business and an important economic factor all over the world, especially in Switzerland, a country with few natural resources to speak of but a wealth of knowledge when it comes to services (e.g. hotel management) and the manufacture of exclusive products such as watches, textiles, and of course chocolate a€“ to name just a few. Indeed, a significant proportion of Swiss GDP comes from the production of luxury goods which are exported all over the world. In this publication we examine the phenomenon of luxury, ist roots, and ist economic impact both globally and in Switzerland. You will learn more about global luxury markets, well-known and niche market players, as well as major trends shaping the definition of luxury and the management and marketing of luxury brands in the future.... of Marketing; his thesis deals with the management of service quality and employeecustomer interaction in the context of luxurybrands. Prof ... She has previous professional experience as Customer Relationship Manager at Renault Nissan Suisse SA, Marketing Director ... Christine Hallier Willia#39;s research interests include online marketing, online communities, corporate identity, corporate branding, ... He is the coeditor and coauthor of a€œCommunity Marketinga€, a best practice manual.

Title:The Business of Luxury
Author: Fabio Duma, Christine Hallier Willi, Cary Steinmann
Publisher:vdf Hochschulverlag AG - 2015-02-16

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